Tire Wheel Experts Privacy Policy

Last updated: September 16th, 2025

At Tire Wheel Experts, your trust matters. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online. We're committed to being painfully transparent about how your data is handled—no hidden tricks, no fine print surprises.

By using our website, you agree to the terms outlined below.

Information We Collect

Personal Information You Provide

When you shop with us or contact our team, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Vehicle details (to confirm fitment)

Automatically Collected Data

Like most websites, we collect technical info such as:

• IP address
• Browser type and version
• Pages you visit and time spent on site
• Device information (computer, phone, tablet)

Social Login Data

If you log in using Google, Facebook, or other platforms, we may collect the info you've chosen to share with that service (like your name and email).

How We Use Your Information

We use your data to:

• Process and ship your orders
• Verify fitment for wheels, tires, and parts
• Contact you about your order status or updates
• Send relevant promotions or product info (if you've opted in)
• Improve our site performance and customer experience
• Meet legal obligations

We will never sell your information to shady third parties.

Cookies & Tracking

Our site uses cookies and similar tools to:

• Remember what's in your cart
• Keep you logged in
• Analyze site traffic so we can improve

You can control cookies through your browser settings. Just note that disabling them may affect site functionality (like your cart not saving).

Data Sharing

We only share your data when necessary:

• Service Providers: shipping carriers, payment processors, and financing partners (e.g., Affirm, Katapult).
• Legal Obligations: if required by law, court order, or government authority.
• Business Transfers: if our company is merged or acquired.

We do not sell or rent customer data. Period.

Data Retention

We keep your personal data only as long as needed to:

• Fulfill your orders
• Comply with legal requirements
• Resolve disputes
• Maintain accurate records

Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we have about you
• Request corrections
• Request deletion (except where we're legally required to keep data)
• Opt out of promotional emails at any time

To exercise your rights, contact us at info@tirewheelexperts.com.

Data Security

We take reasonable steps to protect your information using industry-standard practices. However, no system is 100% secure. Please also do your part by keeping your account login details safe.

Children's Privacy

Our site is not directed to children under 13, and we don't knowingly collect personal data from them. If you believe a child has shared data with us, contact us immediately and we'll delete it.

Links to Other Websites

Sometimes we link to external sites (e.g., manufacturers or financing partners). We aren't responsible for their privacy practices, so check their policies when you visit.

Policy Updates

We may update this Privacy Policy from time to time. If we make major changes, we'll post a notice on our site and update the "Last Updated" date at the top of this page.

Contact Us

Questions about this Privacy Policy? Reach out:

📧 info@tirewheelexperts.com
📍 Based in Batavia, IL, USA